Helps to break the ice, fostering good relations with visitors
Selecting a portrait brings you to a call screen with that employee’s profile.
Here you can see things like their birthplace and hobbies, and the profile field itself contains info decided upon by each agent.
The profile can also include another photo, separate to the one displayed in the catalogue, so employees can choose a photo that best portrays their unique appeal, allowing them to more easily get across their personality and individuality.
Filling out an agent’s profile with info such as birthplaces, hobbies, skills and such allows visitors the opportunity to break the ice a little bit, giving appointments a more casual atmosphere.